Installation and Deployment

Before deployment, confirm the server environment, domain, ports, certificate, storage, License process, and client connection address.

Common Symptoms

• The deployment script finishes but the page cannot be opened.
• The admin console opens but the client cannot log in.
• File, message, or License functions fail after installation.

What to Check First

• Server OS, CPU, memory, disk, and network meet deployment requirements.
• Firewall and cloud security group ports are open.
• Domain, HTTPS certificate, admin console address, and client server address are consistent.
• License authorization and machine code are prepared.

Recommended Actions

1. Finish installation according to the Windows or Linux deployment manual.
2. Record the admin console URL, client server address, initial account, and ports.
3. Verify login, messages, files, Cloud Drive, and admin console operations.
4. Keep deployment logs for later troubleshooting.

When to Contact an Administrator or Operations Team

• The issue affects multiple users or the whole company.
• The fix requires restarting production services, replacing certificates, changing databases, changing file services, or updating License files.
• Provide the failure time, impact scope, screenshots, account information, client version, server address, and related logs when reporting the issue.

Related Links

• Windows Server Deployment
• Linux Docker Deployment
• Activation Failed After Deployment