Messages are stable and reliable
Fully encrypted chat data to guarantee message security. High standard servers to guarantee system stability.
Accessible through all channels
Supports customers from various channels including website, APP, H5, Weibo, and call center; supports multiple conversation messages like text, images, emojis, voice, and files.
Multiple Customer Service Allocation Rules
Idle rate allocation rule, random allocation rule, frequent customer allocation rule, designated customer service allocation rule.
Precise User Portrait
Visitor source, visitor profile, historical chat records.
Visual Data
Customer service report, message report, robot report, online service data.
